Shipping Information
โณ Processing and Shipping
Please allow 2 to 10 business days for your order to be completed prior to shipping. Completion time may vary depending on the specific product. ๐ All products are shipped from Vietnam.
๐ฆ Estimated Delivery Times:
United States: 8โ15 business days
United Kingdom: 8โ15 business days
Germany: 8โ18 business days
Other countries: 12โ22 business days
Your tracking number will be added to your order within 3โ5 hours after shipment.
โจ Please rest assured that we are doing our utmost to ensure your order is delivered as soon as possible.
๐ Order Corrections and Cancellations
โ ๏ธ Buyers are responsible for providing the correct shipping address at the time of purchase.
๐ง If you believe you have entered an incorrect address or wish to cancel your order, please contact us immediately at support@embroartis.com within 6 hours of placing your order.
๐ฆ Lost or Stolen Packages
โฑ๏ธ If your tracking information shows that your package is still in transit after 25 days, please contact us at support@embroartis.com,ย
and we will work with you to resolve the issue as quickly as possible.
๐ซ Please note that we are not responsible for packages reported as stolen.ย
If your tracking status indicates that your package has been delivered to your address but you have not received it,ย
please report the issue directly to the shipping carrier or contact us via email at support@embroartis.com.
