Return & Refund

🔁 30-Day Money-Back 
🗓️ We offer a 30-day refund policy, which means you have 30 days after receiving the item to request a refund. ⚠️ We only refund items that are faulty or damaged. 
📦 Items returned without first requesting a refund will not be accepted.

📩 To initiate a refund request, please contact us at 📧 support@embroartis.com. Our support team will guide you through the necessary steps to start the refund process. 
🧾 We require a receipt and 📸🎥 photo or video evidence clearly showing the defective product to proceed. 📬 We will notify you via email once we receive and inspect your return.

💳 If your refund is approved, the payment will be automatically returned to your original payment method. 
⏳ Please keep in mind that it may take some time for your bank or credit card company to process and post the refund.

⏰ Late or Missing Refunds
😊 If you haven’t received your refund yet, don’t worry, processing times may vary. 🏦 First, please contact your bank to confirm whether the refund is still being processed. 
📞 If the refund has not appeared, contact us at 📧 support@embroartis.com and we will help resolve the issue as quickly as possible.